Appointments

Booking Policy

Last updated: 03 July 2026

We want every visit to Braids and More GH to be smooth and enjoyable. This Booking Policy outlines what to expect when you book an appointment with us, and what we ask of you in return.

1. How to Book

You can book an appointment with us through any of the following channels:

Your booking is only confirmed once a member of our team has acknowledged it verbally or in writing. Please do not assume your slot is reserved until you receive confirmation from us.

2. Booking in Advance

We strongly recommend booking your appointment in advance — especially for longer styles such as Knotless Braids, Boho Braids, or Butterfly Locs, which can take 5–9 hours and require dedicated stylist time.

Walk-in clients are welcome, but availability cannot be guaranteed. To avoid disappointment, please call ahead even if you plan to walk in.

3. Deposits

For certain bookings — particularly long styles or appointments made well in advance — we may request a deposit to secure your slot. Where applicable:

  • The deposit amount will be communicated to you at the time of booking.
  • Deposits are deducted from your total service fee on the day of your appointment.
  • Deposits are non-refundable in the event of a no-show or cancellation with less than 24 hours’ notice.
  • If we cancel your appointment, your deposit will be refunded in full or applied to a rescheduled booking at your preference.

4. Arriving for Your Appointment

To make the most of your time with us, please:

  • Arrive on time. Late arrivals may result in a shortened service or rescheduling.
  • Come with clean, detangled hair unless otherwise advised by your stylist.
  • Bring any hair extensions you wish to use, if not purchasing from us.
  • Let us know in advance about any scalp conditions, allergies, or sensitivities.

If you arrive more than 30 minutes late without prior notice, we reserve the right to treat your appointment as a no-show and offer the slot to another client.

5. Cancellations & Rescheduling

We understand that life happens. If you need to cancel or reschedule, please let us know as early as possible.

  • More than 24 hours notice: No charge. We’ll reschedule or cancel with no penalty.
  • Less than 24 hours notice: A cancellation fee may apply at our discretion. Any deposit paid will be forfeited.
  • No-shows: Clients who fail to attend without any notice may be required to pay a rebooking fee for future appointments.

To cancel or reschedule, contact us by phone or WhatsApp on 030 394 1330 or 0595 810 409.

6. Salon Cancellations

In the rare event that we need to cancel or reschedule your appointment due to circumstances beyond our control (illness, public holidays, emergencies), we will notify you as early as possible and offer you the next available slot. Any deposit paid will be fully refunded or transferred to your new booking — your choice.

7. Children & Young Clients

We welcome clients of all ages. For clients under 16, a parent or guardian must be present at the time of booking and during the appointment. We’ll take extra care to ensure a comfortable experience for younger clients.

8. Right to Refuse Service

Braids and More GH reserves the right to refuse or discontinue service to any client who is abusive, disrespectful, or whose scalp condition poses a health risk to our staff or other clients. In such cases, any deposit paid will be reviewed on a case-by-case basis.

Still have questions?

We’re always happy to help — reach out anytime.

Email Us
030 394 1330